Archive for the ‘Business Strategy’ Category
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Business Strategy and Social Media (IT) alignment – Thesis part 3

In this third part of my bachelor thesis we take a look at IT and business strategy theories. First I’ll explain why internal and social media (and IT) strategy should be formulated in an internal and external domain. And why these need to be aligned together and with the business strategy of the organization. Further I argue why Value Disciplines should be used to form a social media strategy. Please share your views again!

Aligning business and IT strategy

Now that we have definitions of web 2.0 and social media and the importance of them for organizations we continue the research on how organizations can approach these and align them with their organization strategy.

Organizations can adopt an internal or external focus, for their business strategy as well as their IT strategy. This chapter will present evidence

Impact of Social Media and Web 2.0 on Organizations – Thesis Part 2

Here is the second part of a serie of blogposts where I present the research and findings of my Social Media & Business thesis. Again I hope you comment and share your views. In the end I will make a pdf available and we might even have updated sections based on the comments!

Internal enterprise use of social media.

The social aspects of social media that allow the collecting and sharing of collective intelligence among the social media platforms users can be used by organizations to internally collect, retain and share information. The web 2.0 structure and technologies can also be used for easier communication and collaboration in organizations.

Brzozowski et al. (2009) write about the internal use of social media at Hewlett-Packard (HP). Social media provides a free broadcast platform that allows authors to circumvent traditional organizational hierarchies and reach organizationally distant readers.

Business use and Definitions of Web 2.0 and Social Media – Thesis Part 1

vrije universiteit logoIn August I finished my bachelor thesis called “The alignment of web 2.0 and social media with business strategy”. I wrote it as part of my Business Administration study with the Information Management department. In this research I focused on using IT and organization literature to fill the academic gaps on social media literature. I researched the definitions of social media and web 2.0 and how these can be used by organizations. The main focus was to find an answer to how organizations can align their use of social media (or social software) with their business strategy. To in the end realize more effective investments.

Here is the first part of a serie of blogposts where I present the the research and findings of my Social Media & Business thesis. I hope you’ll comment and share your views on the material. In the end I will make a pdf available and we might even have updated sections based on comments/discussions!

Knowledge Management papers

Another overview of study material which I had to read, this time for the Knowledge Management (KM) course. KM covers many subjects as knowledge sharing, social networks, social capital and communities of practice. More about these subjects and my views on them in later blogposts!

The book from Hislop offers an good overview of the KM field, it’s developments and a critical view on KM. Knowledge Management in Organizations: a critical introduction, Hislop D. (2005), Oxford University Press

The list of  Knowledge Management academic papers:

  • Keeping the Wheels Turning: The Dynamics of Managing Networks of Practice, Marlous Agterberg et al., Journal of Management Studies 2009
  • Supporting Knowledge Creation and Sharing in Social Networks, Rob Cross et al., Organizational Dynamics Vol. 30  2001

Business Intelligence and Data Warehousing papers

The past 1,5 month I had a great time following the Business Intelligence course at my university which was given in collaboration with Deloitte. We even attended a BI/recruitment session at the headquarters of IBM Netherlands. BI seems like a great field for business students with technical capabilities.

Interested in Business Intelligence, Decision Support Systems, Expert Systems, Data Warehousing and Data Mining? Here follows an overview of all the academic papers on Business Intelligence that we had to read for our exam:

  • A framework for the development of Decision Support Systems, R.H. Sprague, MIS Quarterly, Volume 4, Issue 4 (Dec. 1980).
  • The science, not art, of business intelligence, M.C. O’Guin, et al.,  CompetitiveIntelligence Review vol 12(4) 15-24 (2001).

e-Service vs e-Commerce: A new paradigm for Business

The traditional path of e-commerce has largely failed during the dot-com crash in 2001, and organizations must learn to embrace the e-service paradigm approach to the electronic environment that can offer new forms of competitive advantage. Putting the firm in a position attending to the needs of the customer by providing software service in addition to selling products

Transformation of physical products to service products

The transformation of physical products to service products is enabled and hasten by electronic networks. For firms to garner long-term customer relationships they must take full advantage of the e-service opportunities that these electronic networks can offer. They predict that product-centered orientated firms that resists the call of the customers for control are not likely to survive in this electronic environment and give the example of record labels.

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