Browsing archives for July, 2009

e-Service vs e-Commerce: A new paradigm for Business

Business Strategy 12 July 2009 | 1 Comment

The traditional path of e-commerce has largely failed during the dot-com crash in 2001, and organizations must learn to embrace the e-service paradigm approach to the electronic environment that can offer new forms of competitive advantage. Putting the firm in a position attending to the needs of the customer by providing software service in addition [...]

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